Frequently Asked Questions
How do I book a ride?
You can easily book your ride online through our website. Simply select your pickup point, destination, date, and time. Then, choose the type of vehicle and follow the instructions to complete your booking.
How can I cancel or modify my reservation?
You can cancel or modify your reservation up to 24 hours before your scheduled pickup with no additional charge. For cancellations made within 24 hours, please refer to our cancellation policy.
Is transport available 24/7?
Yes, we offer transport services 24/7. You can book a ride at any time, whether it’s for daytime or late-night transfers.
What types of vehicles are available?
We offer a range of vehicles suited to your needs: sedans, vans, minibuses, and luxury vehicles. You can select the vehicle type during the booking process, depending on the number of passengers and your preferences.
How do I meet my driver at the airport?
Your driver will meet you directly at the airport arrivals area, holding a sign with your name on it. If you cannot find your driver, you can contact them directly through the details provided in your booking confirmation.
Do you monitor flight arrivals?
Yes, we monitor your flight in real-time to ensure your driver will be there when you land, even if your flight is delayed. This allows for a seamless pickup, no matter when you arrive.
